Patrick Sharbaugh, Senior Program Director

Patrick Sharbaugh

Patrick Sharbaugh is a Senior Program Director for LUMA Institute, where he guides enterprise clients around the world to strategically integrate LUMA's design thinking system and digital platform across their workforce. Patrick helps clients leverage design thinking to become more agile and collaborative, more creative, and more customer-centered. Patrick Sharbaugh manages and grows client partnerships, with a portfolio that includes Microsoft, Cisco, Bill and Melinda Gate Foundation, HPE and F5. He designs and facilitates workshops, leads workforce transformation, and helps optimize product and service strategies for a variety of businesses in the U.S. and APAC, including Accenture Global, Netflix, Starbucks, Microsoft, Standard Chartered, Prudential, Owens Corning, Fannie Mae, Allstate, Fifth Third Bank, and many others.

Cross-disciplinary design generalist
Adept with product, service, and strategic design, GV Design Sprints, user research, Agile methodologies, Lean startup, and even urban design principles. Adept at working across organizational silos with diverse groups of stakeholders.

Business-savvy strategist
Patrick Sharbaugh speaks the language of business because he's worked across industries of every kind, from technology, finance, retail, law, and manufacturing to management consulting, media, education, NGOs and the public sector. At LUMA, Patrick works with enterprise business clients to establish and scale cultures of Human-Centered Design and to deploy LUMA's digital design thinking platform, LUMA Workplace. In 2020 Patrick Sharbaugh was recognized as a top revenue generator for LUMA’s business growth team.

Top-flight design thinking facilitator and trainer
Patrick Sharbaugh notched more than 1600 hours of leading outcome-based project workshops, Design Sprints, and training sessions for teams ranging in size from two to a hundred, across industries, continents, and cultures, both in person and remotely.

Community builder and design thinking evangelist
Patrick Sharbaugh has built and led communities of practice around design thinking for six years in Melbourne, Australia and Portland, OR as well as helping his LUMA clients do so internally. As chief organizer of Portland Design Thinkers, he fosters an active community of 1600+ product, service, strategic, and UX designers and enthusiasts throughout the Pacific Northwest.